Terms and Conditions
PIXFIX does not accept any responsibility for any loss of or damage to your original images whilst in our possession or whilst in transit between you and us.

Proof of posting by you will not be taken as proof of delivery to us. We strongly recommend that you send your photos by either the Royal Mail’s ‘Recorded Signed for’ or ‘Special Delivery’ services as these will enable you to trace any lost items and, with the latter service, to claim compensation from the Royal Mail for any loss or damage to your photos.
Compensation for any items lost or damaged whilst in transit from us to you using the Royal Mail’s ‘Special Delivery’ service will be limited to the maximum as advised by the Royal Mail at the time of despatch (presently £250). No compensation will be payable by us for any items lost or damaged whilst in transit when using any other service or method.
PIXFIX will not intentionally copy or reproduce any photograph or other document which is known to be protected by copyright. Copyright law is unfortunately rather complicated, but can be roughly summarised as follows: Generally, whoever takes the photograph owns the copyright. As long as this was not a professional photographer, there shouldn't be any problems with permission. If the photograph is the work of a professional photographer or photographic studio, you can contact them and ask for written permission to copy it. Then we can go ahead. If you cannot contact, or do not know, the studio or professional, the general rule is that copyright lasts for the lifetime of the photographer plus 50 years.